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Victoria Baüer Nava - Senior CRE Analyst

Location: Santiago, Chile Compensation range discussed: $1,900 - $2,300 LinkedIn Profile | Email: bauervicky8@gmail.com
Note: She brings 8+ YoE in Project and Facility Management, having led teams of up to 45 people, including account managers and vendors across various accounts. Her scope extends to monitoring KPIs for asset operations and supervising commercial areas, including marketing campaigns and broker evaluations. With this foundation, she demonstrates a high potential to grow quickly and effectively as a team leader in a new environment.

Summary

Architect and Account Manager with 8+ years of total experience and 3+ years of direct real estate asset management experience at Ilumina Management. She supports investment funds by overseeing the commercial performance of multifamily and commercial properties, focusing on financial reporting, budget management, and lease execution. International experience gained through US and Canadian corporate projects for Staples at KiSP Inc., with operational management from her tenure at Cushman & Wakefield. She has coordinated teams of 45 people to optimize asset maintenance and marketing strategies. As one of the first hires at her current firm during its startup phase, she developed the company’s first standardized Account Management Manual to streamline commercial workflows. Experienced in coordinating leases, managing investor relationships, and familiar with the information structure of real estate documents like OMs and BOVs.

Candidate Snapshot

US-Based Real Estate & Design Experience:

Client Exposure: Gained direct exposure to the North American market while working as an Architect for KiSP Inc., where she executed space planning and corporate office design for commercial clients in the United States and Canada, specifically for the Staples brand.

Scope: Collaborated daily with US and Canadian sales teams to deliver furniture specifications and design layouts compliant with local regulations.

Asset Management for Investment Funds:

→Portfolio Oversight: Currently manages multifamily and commercial assets for investment funds at Ilumina Management, serving as the primary liaison for financial and operational reporting (gains/losses, budgets, and occupancy).

→Team & Scale: Brings over 8 years of experience in project and facility management. Has led teams of up to 45 people and previously managed large-scale corporate facilities (up to 17,500 m²) for recognized clients like Banco BICE and Mercado Libre via Cushman & Wakefield.

Process Standardization & Optimization: 

→ Workflow Creation: As an early employee at her current startup, she identified operational gaps and developed comprehensive commercial process manuals from scratch, standardizing workflows for new account managers and streamlining the client lifecycle.

Real Estate Documentation:

→ Document Familiarity: Although using proprietary formats in her current role, she confirms familiarity with the structure and requirements of standard industry documents such as Offering Memorandums (OMs), Broker Opinions of Value (BOVs), and Loan Packages.

Education:

Specialization in Strategic Design Management | Universidad de Buenos Aires (2020)

Bachelor's Degree in Architecture | Universidad del Zulia (2015)

Tools Used:

• Microsoft Excel | Advanced (Financial reporting & analysis)

• Microsoft Project | Proficient

• Jira | Proficient

• Real Estate Management Software | Proficient (Various proprietary platforms)


Meet Victoria

This video from our screening interview provides a look into Victoria's background and experience.

Key Qualifications & Highlights 

○ Founding Team Member Experience:
Joined Illumina Management (where she currently works with multifamily assets for investment funds) as one of the first employees and proactively designed and implemented the entire commercial operations manual from scratch. This standardized the lifecycle for Account Managers, covering everything from client acquisition to contract closing, eliminating ambiguity in a high-growth startup environment.

Multinational Corporate Compliance:

Gained rigorous experience adhering to global standards at Cushman & Wakefield, where she managed budgets, invoicing, and hard/soft services for corporate headquarters spanning up to 17,500 m², ensuring high-level compliance and service quality.

High-Impact Presentation Mastery:

Developed and delivered formal, client-facing presentations and essential reports to communicate strategic recommendations, financial results, and operational status to investors and stakeholders.

Investment-Grade Asset Reporting:

Manages complex reporting for investment fund clients, delivering detailed monthly analyses on asset performance, budget deviations (gains/losses), and occupancy rates to ensure transparency and trust for institutional stakeholders.

Marketing Team Oversight:

Directly supervised the commercial area, including the marketing team, campaign execution, and publication strategies, driving commercial performance across multiple accounts.

Broker & Sales Evaluation:

Expertise in commercial performance analysis, specifically evaluating broker efficacy and analyzing key sales metrics for lease contract closings.


Screening Interview - Key Observations

Startup Fit & Proactivity: Comfortable in startup settings, having joined her current company during a very early stage. Demonstrated proactivity by creating a complete instruction manual and standardizing commercial processes for her current employer to ensure workflow quality.

High Alignment with Data & Reports: Her current role as Account Manager for investment funds heavily involves detailed budgeting, P&L analysis (gains/losses), and monthly reporting for assets, aligning directly with the required analytical focus.

Expertise is Management & Organization: Identifies her main strengths not in design, but in management, organization, and making "functional teams", describing herself as "the girl with the to-do list."

Emphasizes Domain Know-How: Believes that knowing the commercial and management processes without the AI tool is a critical asset necessary to combine effectively with the technology.

Technical Familiarity: Considers her Excel proficiency to be advanced due to extensive reporting requirements, and is familiar with Project Management tools like Jira and Trello.