Page 1 of 5

Norton Neto | Deck Operations Manager

Location: Rio de Janeiro, Brazil

Compensation range discussed (USD): $2,000-$2,800

L inkedIn Profile | Email: [email protected] | Phone: +55 21 98854-0095

Candidate Snapshot

US-Based Experience:

○ 4 years of experience with US-based companies, including Turing (a Palo Alto, California-based software platform) and ArcTouch (a digital product design and development company in San Francisco, California), providing him with a deep understanding of the market and its expectations.

○ Clients he’s worked with include: Meta, HP, Trupanion.

AI & Product Management Expertise:

○ Experienced in managing complex projects, from orchestrating the entire process of advanced LLM training pipelines for Meta's Math Reasoning project, to overseeing the entire lifecycle of 8+ digital products.

○ His journey has been about pushing boundaries in AI development while fostering a healthy team environment using skills in AI development, project Management, leadership, and model optimization Techniques.

Complex & Cross-Functional Team Leadership:

AI-related teams:

Experienced in leading large, diverse teams, including a group of over 70 AI specialists collaborating with distributed teams across India, Afrita, Asia, and Europe, demonstrating his capacity to manage and motivate large teams in high-stakes environments.

Product-development teams:

Used to leading teams from 5 to 20 people that include designers, developers, QAs, other PMs, and content managers.

Operational & PM Experience:

○ Involved in the full lifecycle management of digital products, leading discovery, roadmapping, backlog management, development, and go-to-market strategies, enabling clients to launch innovative products and expand into international markets.

○ Proven ability to leverage KPIs and process redesign to drive tangible results, such as a 15% improvement in model performance for a project at Meta and a 30% reduction in costs for a major client during his time at Accenture.

Education:

○ Foundational Principals of Leadership | Harvard (2024)

○ Bachelor of Science in Civil Engineering | Federal University of Rio de Janeiro (2016)

Tools Used:

○ Jira - 5 years ○ Notion -4 years ○ Miro -3 years ○ Azure DevOps - 2 years ○ GPT - 2 years ○ Midjourney - 2 years ○ Salesforce - 1 year

Meet Norton

This video from our screening interview provides a look into Norton's background and his experience.

Key Qualifications & Highlights

Team Leadership Environment

○ AI-related Team Management & Cross-functional leadership: Has successfully led teams of up to 70+ AI specialists and cross-functional teams (7-20 people) across various industries, including retail, banking, entertainment, and technology, managing the full product lifecycle from ideation to launch.

○ AI Product Leadership: Has experience spearheading end-to-end LLM training pipelines and driving project efficiency, resulting in a 15% improvement in model performance through optimized prompt engineering and data quality frameworks.

People & Operations Management

○ Operational & Financial Impact: Demonstrated ability to drive tangible business results at Accenture, including leading the development of an award-winning legal management app that drove cost reductions.

○ Workflow Optimization: Has a proven track record of streamlining workflows and redesigning processes, successfully reducing project implementation time by 25% for a Meta project at Turing.

○ Product Lifecycle Management: Expert in managing the full lifecycle of 8+ digital products, leading discovery, roadmapping, backlog management, and go-to-market strategies to enable market expansion.

○ Process Development & Redesign: worked at an innovative educational company where he was able to redesign internal processes and help create new products.

Screening Interview - Key observations

○ Experience & Strengths: Norton is an experienced engineer and tech leader with a background in product and program management. He has successfully managed diverse teams, including a large-scale, 70+ person, globally distributed team at Turing with people from India, Africa, Asia, and Europe. His key strength lies in his ability to set up and optimize processes, manage projects, and lead teams to deliver complex products from end to end. He is skilled at stakeholder communication and a metrics-driven approach to performance.

○ AI & Technical Expertise: A significant portion of his experience is with a specialized AI project at Turing, where he managed a team of analysts responsible for training a large language model (LLM) for Meta. This project gave him direct, hands-on experience with AI development, including fine-tuning and other AI training processes. He feels "completely confident in managing AI development and AI training," considering himself adept at leading "every type of tech team or every type of project."

○ Management Style: Norton's management style is adaptable and pragmatic. While he prefers a more personal, conversation-based approach to giving feedback and managing people, he has proven his ability to be direct and straightforward when a project or company culture demands it. He successfully navigated the cultural challenges of managing a global, asynchronous team.

○ Motivation & Role Fit: He is seeking a role where he can build processes "from scratch," and the opportunity at Henry AI to manage a team and establish new procedures aligns perfectly with his career goals.