Page 1 of 5

Federico Bregman | Deck Operations Manager

Location: Buenos Aires, Argentina

Compensation range discussed (USD): $2,000 - $2,800

LinkedIn Profile | Email: [email protected] | Phone: (+54) 11-6246-8637

Summary

Psychologist and Project Manager with 20 years of experience focused on technology delivery and operational excellence across Consulting (Accenture) and the Energy/Retail Tech sector (Gilbarco Veeder-Root/Invenco). Seasoned in leading teams of up to 250+ FTEs for major US clients/stakeholders (AT&T, Shell, Chevron) and working directly for US companies (Quantrion). Excels at implementing SAFe to drive efficiency, notably achieving a 25% reduction in time-to-market for product releases. Currently overseeing teams focused on training and implementing AI models. Proficient in JIRA, MS ADO, and OpenIA tools. Key accomplishments include elevating a US-client delivery team to Top 5 status and managing sensitive proposals for the US Gov. & Defense.

Candidate Snapshot

US Market Experience:

Leveraged his career at major firms—Consulting (Accenture) and the Energy/Retail Tech sector (Gilbarco Veeder-Root/Invenco)—to drive projects for key US clients (AT&T, Shell, Chevron). Additionally, gained direct US company experience while working for Quantrion.

AI Implementation:

Currently leading teams focused on training and implementing AI models to optimize processes, specifically in the Energy industry, demonstrating proficiency with OpenIA tools.

Exceptional Operational Scale:

Track record of managing large-scale operations and leading teams of up to 250+ FTEs. Currently manages three specialized tech teams (15 FTEs each).

Agile Transformation & Metrics:

Expert in implementing the SAFe framework, resulting in a documented 25% reduction in time-to-market for product releases.

Education:

○ Bachelor of Science in Systems Engineering| UADE (2005-2009) - Incomplete

Tools Used:

○ MS Office | Advance (20+ years)

○ MS ADO | Advance (10+ years)

○ Jira/Asana | Advance (10+ years)

○ MS Power BI | Intermediate (10+ years)

○ Tableau | Intermediate (10+ years)

○ Postman | Intermediate (7 years)

○ Notion | Intermediate (5 years)

○ Monday | Intermediate (5 years)

○ ClickUp | Intermediate (5 years)

○ Hubspot | Intermediate (5 years)

○ OpenIA Tools | Advance (3 years)

○ MidJourney | Intermediate (2 years)

Meet Federico

This video from our screening interview provides a look into Federico's background and his experience. Please note there are some audio issues in the recording, but we've included it to give you a preliminary view of the candidate.

Key Qualifications & Highlights

Team Leadership Environment

○ Large-Scale Team Leadership: Managed relationships and delivery for teams of up to 250+ FTEs for major US clients (AT&T), resulting in the team being elevated to Top 5 performance across the account.

○ AI Model Team Oversight: Directly manages three specialized teams (approx. 45 FTEs total) focused on training and implementation of AI models to optimize core business processes in the Oil & Gas industry.

○ Proposal and Cross-Functional Leadership: Led a team of 40 FTEs as Proposal Tech Lead, driving technical strategy and managing sensitive proposals for US clients and the US Government/Defense sector.

○ Agile Transformation & Coaching: Led a 20-FTE team at Quantrion focused on implementing a new software platform to support SAFe frameworks and coordinated closely with US-based Product Owners and external partners.

Operations Management

○ Solution Architecture & Mentorship: Collaborated as a Solution Architect to design and optimize software solutions, aligning technology with business objectives. Mentored teams on best practices to foster a culture of knowledge sharing and continuous learning.

○ Automation & Continuous Monitoring (DevOps): Drove operational excellence by promoting automated testing and integrating continuous monitoring tools to mitigate risks and proactively detect system incidents before they impact the end user.

○ High-Stakes Technical Strategy: Developed proposal strategies, analyzed RFP requirements, and managed risk for technical projects across diverse industries (Defense, Pharma, Automotive) to ensure successful bid submission and alignment with client objectives.

Top Team Leadership Achievement (Star Method)

→ Situation:

As a Vendor Lead at Accenture, he took over a large, multicultural delivery team of over 250 FTEs providing IT and business services for a major US client (AT&T). The team's overall performance was significantly below expectations, characterized by inconsistent delivery quality, low efficiency, and poor communication between onshore and offshore teams, leading to client concern over missed KPIs.

→ Task:

The objective was to execute a rapid and comprehensive performance turnaround, standardizing processes and elevating delivery quality to meet and exceed client expectations within a tight timeframe.

→ Actions:

He implemented a performance improvement plan focused on governance and structure, which included:

1) Restructuring the organization into smaller, agile, outcome-focused squads with clear ownership.

2) Introducing standardized delivery frameworks and metrics for consistent progress visibility.

3) Strengthening cross-location collaboration through mandatory alignment meetings and shared, transparent dashboards.

4) Coaching team leads on leadership and agile practices to foster accountability.

→ Results:

Within six months, the team's performance achieved a radical turnaround, rising to the Top 5 across the entire global account. This success was quantified by consistently meeting and exceeding KPIs in delivery quality, SLA adherence, and customer satisfaction, with the successful model later replicated across other delivery units.

Screening Interview - Key observations

→ Motivation & Cultural Fit: Federico explicitly seeks a return to a Startup environment, preferring a setting where he can focus on building and scaling operations. He is highly motivated by the potential for disruption in the Real Estate industry using AI, noting its traditionally lucrative nature and lack of technological modernization.

→ Direct Role Alignment (AI & QA): His current role provides direct, structural alignment with the Deck Operations Manager function. He is currently managing specialized technical teams focused on AI model training and implementation.

→ Leadership & Operational Culture: He has a proven ability to transform units by eliminating silos and implementing Agile frameworks to standardize delivery, increase transparency, and establish clear metrics for failure points. He views this structured approach as essential for easily adapting to business changes.

→ Performance Management Philosophy: He adopts an "holistic view" of underperformance, ensuring all human and external factors are considered before taking corrective action. His approach focuses on setting clear, transparent expectations and acknowledging that management shares responsibility for training and clarity.