At Fountain Forward and Indie Game Academy, established and implemented Standard Operating Procedures (SOPs) to streamline onboarding and ensure consistent quality across deliverables.
A key achievement included automating repetitive tasks with Zapier, which increased team capacity for higher-value strategic initiatives.
• Bachelor's Degree in Venezuelan Law - University "Gran Mariscal de Ayacucho" (2018)
• Certificate in Digital Marketing - Udemy Online School (2019)
• Project Management Certification - Google Certificates (2023)
• Project Management: Asana, Monday, ClickUp, Zoho Projects, Jira, MS Project
• Marketing Automation: Zapier, Go High Level, Google Analytics
• AI: ChatGPT
• Other: Airtable
Key Qualifications & Highlights
○ Marketing & Communications:
Directed 360° integrated marketing campaigns, delivering measurable improvements in client engagement and brand visibility. This includes creating data-driven marketing assets, ensuring accuracy and consistency across client deliverables such as brochures, listing presentations, and digital campaigns.
○ Project & Process Management:
Proficient in both Agile and Waterfall methodologies. Experienced in drafting and negotiating Scope of Work contracts, implementing Standard Operating Procedures (SOPs), and delivering executive-level reports.
○ Lead Generation:
Experienced in key real estate acquisition processes such as skip tracing and list optimization, and in managing teams of cold callers and transaction coordinators to ensure seamless workflow integration.
○ Cut new hire ramp-up time by 40% by spearheading the creation of onboarding and training resources.
○ Improved team productivity and campaign quality by 15% through performance evaluations and tool audits.
○ Automated repetitive tasks using Zapier, which freed up team capacity for higher-value, strategic initiatives.
○ Maintained 100% compliance with industry regulations across all marketing activities.
○ Motivation & Adaptability:
Originally from a legal background, she shifted to project management because of a passion for optimizing processes. She views the opportunity as a challenge to step out of her comfort zone while bringing valuable real estate and project management skills to a startup environment. She is comfortable with the "wearing multiple hats" culture of a startup.
○ Key Competencies:
○ Expectations & Work Style: